Windows 7 - Internet Explorer - Clearing Cache and Cookies
Step 1. Go to the Windows Start Button (Bottom left-hand Corner)
Step 2. Select Control Panel » Box will appear
Step 3. Click > Network and Internet Option > Click on Internet Options » Box will appear
Step 4. Click on the General tab and then click on "Settings" button under browsing history » Box will appear
Step 5. Click on the View files... button. » Box will Appear
Step 6. Hold down on the keyboard Ctrl+A » Which will highlight all the temporary files.
Step 7. Click "delete" on your keyboard
Step 8. Click the Yes button.