INOVA CONTACTS:
CSL – 703-889-2000
Option 1 – urgent
Option 2 – PW reset
Option 3 – IT Support (Network)
Option 4 – EPIC
Cecelia Ivery, HDI-SCTL
IT Team Lead, Inova Customer Support Line
Office phone number: (703) 889-2211
Work hours: Mon., Tues., Thur. and Fri. 9:30am to 6:00pm. Wed. 12 noon to 8:30pm
CSL main phone number: (703) 889-2000 24 hours a day
Leadership:
Connie Pilot
CIO
Patrick Leathem
VP Network Infrastructure
Doug Mackie
Director – IT Operations - IT Administration
703-889-2018
Access Management:
Mark Roy (EPIC Certification Process / eSarf)
Manager, Access Management
45745 Nokes Boulevard, Suite 110, Dulles, VA 20166
703-889-2030
Natanya Loza (eSarf’s)
Info Security Sr. Analyst
703-889-2256
201-401-9560 (cell)
Alexander Akoto (EPIC Recertification every 2 months)
Security Specialists
703-889-2224
Nick Hunt
IDMWORKS – (Identity & Access Management)
313-400-6294
888-687-0436 xt.164
Heather Gowrie
IDMWORKS
253-459-4962
888-687-0436 xt.766
EPIC Analysts:
Nadine Gallo, RN, MSN
Epic Certified Ambulatory Implementation Manager
Inova Growth/Community Connect
Inova Health System
5501 Backlick Road, Suite 300|Springfield, VA 22151
T 703.914.6125|F 703.941.7082
Not sure her title but she is one of our go to people for Epic, [email protected]
CNIO Patricia Mook (Boss)
Rommayne Waldron
EPIC Analyst (Treatspace DSM Project)
703-914-6083
Bruce Savage
EPIC Analyst (Treatspace DSM Project)
703-914-6022
Alan Reyes
EPIC Analyst (Treatspace DSM Project)
703-269-4716
Michael Smith
EPIC Analyst (NRC Project)
703-914-6085
Network Engineering:
Jaime Breedlove (Citrix Engineer)
703-889-2086
Franklin Timmons (VPN)
703-889-2098
EPIC Printers Department:
Jazmin Burnside (Printing Setups)
Epic Ambulatory Tier 2 Sr. Analyst
Phone Number:540-296-4346
Michael Chambers, RN
Inova Epic Optime/Anesthesia Team
T: 214-244-8123
FAX: 703.204.1984
ATTN: Maryanne Johnson
Dane Sehnert
Inova Epic Optime/Anesthesia Team (N.Carolina)
703-431-3433
Sheila Painter – (Point of Contact for ordering additional IT resources at INOVA office sites)
Inova Health Systems
IT West - Regional Information Technology Services
Phone: 703-858-8181 Fax: 703-858-6689
Hours: 6:30am – 3:00pm
24 Hour Customer Support Line (703)889-2000
Non-Urgent: [email protected]
Self-Service: https://inova.service-now.com/
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INOVA Data Center - Sterling
45745 Nokes Bldv,, suite 110, call my cell when you arrive.
Scott Goris
Director – FHS Service Delivery
c | (612) 747.9154